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TELUS Corporation The Company TELUS is the largest telecommunications company in Western Canada and the second largest in the country. It provides a full range of telecommunications products and services including data, Internet Protocol (IP), voice and TELUS Mobility wireless services, connecting Canadians to the world. The company's strategy is to unleash the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move. TELUS is focused on creating a high-performance culture, where personal growth and development is encouraged and supported as a right of every employee. The company employs more than 24,000 people, with offices in key centres across Canada. TELUS is committed to investing in the efficiency and effectiveness of the TELUS team, and as part of its commitment, is leading the way in the adoption and implementation of new and innovative corporate communications and online learning capabilities. Click on a project below to find out more about the work we have done for TELUS. Web Design & Development e.Learning
TELUS is an organization that places great value on its employees. The company recognizes the importance of the TELUS team to its success in the marketplace and is therefore focused on attracting and retaining the best by providing comprehensive workplace programs that support the professional and personal needs of their employees. In the past, TELUS has primarily used printed materials to communicate the details of its complete benefits package to new management employees. With the growing use of the company's Intranet, however, TELUS soon recognized the importance of the Intranet as an information dissemination tool. TELUS turned to Converge Creative to transform the company's printed benefits package into a highly-interactive, user-friendly and informative flash-based website that is consistent with the TELUS brand image, to provide details about the company's comprehensive professional employee benefits package to more than 5,000 management employees online. Click to view the Team Membership Flash Website Ethics Policy e.Learning Module Converge Creative has been supporting TELUS in its efforts to web enable corporate learning and development by providing a wide array of e.learning production services including user interface design, flash animation and simulation development, and module production. Since 2001, we have worked closely with TELUS to produce more than 25 e.learning courses, including the mandatory corporate-wide Ethics Policy e.learning module, which outlines the responsibilities and guidelines that describe the ethical standards expected of all TELUS team members and has been taken by all of the company's 24,000 employees across Canada. Introduction to the Internet e.Learning Module In today's rapidly changing business environment, TELUS is facing increasing challenges in ensuring that their retail sales staff have the training required to properly service their customers. In response to this challenge, TELUS Retail Solutions initiated efforts to streamline their internal training process through the development of online learning solutions that facilitate the effective and timely instruction of retail sales staff. The division chose Converge Creative to design and produce a complementary collection of interactive, user-friendly and informative e.learning modules including an Introduction to the Internet e.learning module, which provides some 2,000 retail sales staff with the technical expertise required to effectively serve TELUS Internet customers. National Workflow Training Tutorial e.Learning Module TELUS is a national company operating from multiple offices in key city centres across Canada. Key to the company's success is its ability to provide seamless service regardless of location. In order to maintain the high quality of service for which the company is reputed, TELUS must ensure that its employees are well versed in the company's evolving internal operating procedures. TELUS is achieving this objective through the development of e.learning courses such as the National Workflow Training Tutorial designed and produced by Converge Creative, which teaches employees about the internal operating procedures relevant to their specific job. Transformations Data/IP Strategy e.Learning Module In today's competitive business environment, TELUS is continually being challenged to find ways to ensure that their business representatives have the training required to properly service the company's expanding business clientele. In response to this challenge, TELUS Business Solutions has turned to online learning to facilitate the effective and timely instruction of its staff on the company's newest business communications services. TELUS chose Converge Creative to develop a series of interactive, user-friendly and informative e.learning modules, including the Transformations Data/IP Strategy e.learning module, which provides all Business Solutions staff with the data/IP technical expertise required to effectively serve TELUS business customers.
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